Glyndora Condon MS MFT LPC CTMH CCTP CEMDRIA Brainspotting Practitioner, CIMHP, ACS, and Owner: I am a wife, mother, and grandmother with special needs children and grandchildren; and I have experienced many life traumatic events: rape, divorce, loss of my dad, abuse, infertility, and caretaker of my mother with Parkinson's Disease when providing respite for my sister who normally provides that service. I understand the dynamics of divorce, sharing custody issues of the children, and caring for those on the Spectrum, with ADD, With ADHD, and with birth defects. I have birth defects as well and my mobility confuses orthopedics who thought I should be in a wheelchair at the age of 18 but I am not. I take each of these issues and have learned that each have provided me with an immense amount of empathy and insight. I have learned to persevere and have grown strong despite the circumstances. It is important to utilize knowledge to help others as I walk with them through their journey. I am a versed in nutrition to improve the mental health of individuals and have 17 years of nutrition and exercise experience. In addition, I have been an entrepreneur for over 30 years, and am able to utilize these skills as I wrap around my client with every resource available to increase functional medical and overall health. I work with ages 5-100, and individualize treatment to each client. I also am certified as a Supervisor and gatekeeper of my counselors to ensure their quality of service to our clients as I have handpicked each one due to remarkable qualifications that drew me to them, so I would like to introduce you to each; since I am unable to take every client who calls in for me, so that clients can receive counseling with only a short wait which is very important to me. Further, I graduated from Grand Canyon University with a 4.0 GPA in 2012, and have multiple modalities and certificates that enrich my practice. Glyndora is now an accredited Clinical Supervisor who trains new counselors and accepting new students.
Meet our Office Manager, Steve
Steve formerly was a mechanical engineer and also managed Breezeway's Extended Stay Hotel, and now he is here orchestrating, organizing, and managing this office for our staff and Counselors to ensure HIPAA and all office details are correctly handled. To make an appointment or to speak about any billing issue then our clients are to contact: Steve@healhopecounseling.com, or call the Office: 423-790-4906 for his assistance.
Our receptionists: Rebecca Valdez and Susan Owens are our front office workers who will greet each client and ensure that the documentations, payment of services, and appointments are created and/ cancelled while working closely with the counselors who provide services per each client! Their kindness and ability to assist helps a client to feel more comfortable.
Masks are mandated for some of our Clinicians and at times, of the entire office, and clients depending upon COVID or Flu, and like. We do carry masks but do ask each client to bring their own please. Also bring your driver's license, charge card, insurance card(s), and papers with you. If a client is sick, they can have their session via telehealth. If in office-they will need to wear a mask.
Contact office to schedule or to cancel appointments; to verify your insurance, or other requests.
Meet our remarkable Counselors!
Counselor: Lakita Quarles M. A; M. S; LPS
Fear not, for I am with you; be not dismayed, for I am your God; I will strengthen you, I will help you, I will uphold you with my righteous right hand.
- Isaiah 41:10
Lakita is passionate about helping clients foster self-awareness and gain insight into their thoughts, feelings, and behaviors. She applies empathy and warmth along with laughter and a non-judgmental attitude regarding clients, which helps her clients to feel safe, while working through the issues together.
Lakita uses an integrative approach in providing counseling services while also offering art therapy to enhance the therapeutic process. She works well with ages 4 and above, with a empathy, compassionate spirit. She likes working in partnership with clients to utilize their strengths to help them sort out their challenges in their life. She has worked with individuals with PTSD, anxiety, depression, behavioral issues, and relational problems, as well with those with special needs.
Lakita attended UTK in Knoxville Tennessee and obtained her Masters in Science in Counseling with a specialty in Rehabilitation Counseling. She also obtained her Masters In Art in Business Administration with a specialty in Project Management from Grantham University. She has provided outpatient services in the area of case management; rehabilitation services; and counseling services over the past 10 years with a heart to serve. She has the license of Personal Support Services of Mental Health and Substance Abuse.
Lakita is married to her spouse of 14 years and has 2 children who live in the Cleveland Tennessee area. Her family is most important to her, as she works to help other families come together. In her free time, she enjoys traveling, music, spending time with family and being in Gods grace.
If you find that Lakita is a good fit for you-then please contact our office today.
Counselor, Amanda Teague LMSW
Hello! I am Amanda. I am American born but British trained. In my office, I offer you holistic therapy services with a cup of tea.
I work mostly with adults who have experienced trauma. This often shows up as anxiety, depression, PTSD, and dissociation. I have a collaborative approach. We will work together to create a holistic treatment plan that works for you. I will use a combination of therapy modalities that work best for improving your specific circumstances and play to your natural strengths. My aim is to support you to develop an effective coping strategy to improve your wellbeing and confidence. From here, we will work together to improve underlying issues impacting you in a negative way and work towards replacing them with positive resources and strength.
During a therapy session I am most often using EMDR alongside Cognitive Behavioral (CBT), Dialectical Behavior (DBT), Strength-Based, Somatic, Internal Family Systems, Person-Centered, Positive Psychology, Psychoanalytic, Psychodynamic, or Solution Focused Brief (SFBT).
Additionally, I am trained to work with individuals from a variety of spiritual paths.
Please reach out if you think that you may benefit from the services that I offer. I believe that we all deserve support.
I received my MA in Social Work from Bournemouth University in the United Kingdom. Through great loss and physical health hardships, my training as a social worker has been one of my greatest tools to process hardships and create a life that I feel accomplished to have. I chose a path as a counselor because if I can support someone else to be able to do the same, it would be a source of great joy.
As a social worker in the UK, I spent time working with adults in domestic abuse, substance misuse and mental health. It was here that I learned to see the true strength of humanity; our resilience; and our capacity to heal. My passion is to support others towards a place of self-empowerment. We start exactly where you are and create a plan together that best serves your unique strengths, needs, and goals. I am trained and have experience using the following models CBT, Crisis Intervention, Strength Based Perspective, Task-Centered Practice, Solution-Focused Therapy, and Motivational Interviewing. I am open to and enjoy working with individuals from a variety of identities and spiritual paths. I have received specialize training in working with individuals in the military in addition to my own personal experience of having been a military spouse. I have also lived as a foreigner in another country for 7 years which has helped me be more familiar with systematic and cultural hardships.
Counselor: Cierra Cannaley MS MFT
I have recently graduated with a Masters of Science in Marriage and Family Therapy from Lee University. My style of therapy is individually attuned to each client and I practice with a systemic lens that allows me to walk with clients through their struggles from many angles. I have training and experience utilizing many modalities but hold the belief that no one modality can be used exclusively. In the therapy room I gravitate towards techniques from art therapy, narrative therapy, systemic family therapy, and emotions focused therapy. I am certified in Trauma Focused- Cognitive Behavioral Therapy and feel comfortable working through complex trauma.
I have worked with clients as young as 5 and as old as 50 ranging in struggles from anxiety to borderline personality disorder. I do not limit myself in terms of demographics as I have a deep passion simply to come alongside my clients as best I can no matter their age, phase of life, or diagnosis. I have experience working with couples in sex therapy, individuals working through generalized anxiety disorder and depression, children of divorce, teenagers with suicidal ideation, individuals on the autism spectrum, couples in pre-marital counseling, and individuals struggling with life transitions.
The decision to come to therapy and commit to the therapeutic process is often very difficult and I admire the strength it takes for clients to make this commitment. Through my systemic lens of therapy I look forward to creating a client-centered plan and environment to reach every person’s individual mental health goals.
MISTY BURREL-BA, MA Mental Health Counselor
I am a Counselor with a strong passion for helping others navigate through their mental health journey. My life’s experiences have helped me develop rapport quickly with most every client that I come in contact with as I create trust for a successful session. I have eleven years of experience of practicing therapy. My clinical hours consist of obtaining 1500 indirect hours and 6000 face to face contact hours. My training consists of obtaining certification in marriage counseling, case management in homes and schools, client assessments, treatment plans, oversaw a drug awareness program, addiction counseling, behavioral therapy, crisis management, social work, mental health counseling, cognitive behavioral therapy, and applied behavior analysis. I acquired my Bachelor of Arts degree from Lee University in 2006 followed by my Master of Arts, also from Lee University, in 2012.
Coming from a fractured home where my biological parents were two addicts who elected that drugs and alcohol were more important than parenting their daughter was traumatizing and led to bad choices. But God had other plans. I initially chose to major in music my freshman year at Lee College since the love of music and singing was a God’s given talent that I felt I needed to share with others. I found myself at times questioning God, "why me?" It was unfathomable to me how a kind, loving, and compassionate God conceivably allowed such horrible trauma to be bestowed upon me. One day while sitting alone in my dorm room- God spoke very clearly to me and told me why. He simply stated, "So that you can help others who have endured the same." What satan tried to use to destroy me God allowed this to happen so that others may heal. Simply put, I turned the mess of a childhood I was forced to endure into a message of hope and encouragement for others.
When with clients, I sometimes simply state to them that I know their pain since I have been there. The simple statement, "I have been there" changes the entire dynamic of the session and allows the client to begin to feel safe. They realize that someone else has endured a tumultuous life also. My desire is to inspire those who are hurting to realize that they do not have to be a victim of their circumstance.
Being a therapist is not a job to me it is a ministry in which God is in control not me. My passion and desire in this field is to allow God to speak through me so that those who have experienced pain and trauma can heal.
I work with all ages 5 and up, with a variety of issues regarding mental and emotional health and also regarding addictions.
Jacquelyn Williams, MA in Addiction Counseling.
I am a recovering addict, who by the grace of God, has been clean and sober since August 2nd, 2015. After receiving treatment at Adult and Teen Challenge in Princeton, WV for 13 months, I returned to my hometown of Cleveland TN and completed my Associate’s degree in psychology through Cleveland State Community College, my bachelor's degree in psychology through King University, and finally, my Master of Arts in Addiction Counseling graduating with high distinction. I understand the struggle of addiction, after experiencing the devastating effects in my own life. God saved my life to help others who deal with this illness. Restoration is possible and a
new life full of opportunities can be achieved by anyone who is tired of living a life of addiction.
I have also dealt with debilitating mental health issues related to and sometimes cooccurring with addiction such as anxiety, depression, trauma, abuse, and shame. We need motivation for recovery. I utilize motivational interviewing, positive psychology, and acceptance commitment therapy techniques to help clients identify their goals and motivational purposes in recovery.
One of my favorite verses that helped me through my struggle, was Joel 2:25-26. “The Lord says, “I will give you back what you lost to the swarming locust, the hopping locust, the stripping locust, and the cutting locust. It was I who sent this great destroying army against you. Once again you will have all the food you want, and you will praise the Lord your God, who does these miracles for you. Never again will my people be disgraced.” With God’s grace and lots of work and processing, you can find peace again in a life free from drugs and alcohol. If you can imagine a better life, you can achieve a better life. Have you ever wondered, “Why did this happen to me”? I know that I have in my struggles, and I know that sometimes God can create a storm to get your attention. Sometimes the storm is what makes you turn back to him.
I have recently moved to West Virginia to be closer to family, however, I am now back in my hometown of Cleveland, TN, and believe that God has called me to help those who struggle with mental health issues as well as addiction. Life is always changing, and I want to be a light to those who struggle with these issues. I am pursuing a license in addiction counseling; however, addiction is a mental health disorder. As a recovering addict, I understand how drug and alcohol use is not the problem, we are medicating what we are dealing with mentally.