Team of Licensed and Master's level Therapists

LEAD: Glyndora Condon, M.S. M.F.T, L.P.C.,


Heal and Hope Counseling Services was inspired when Glyndora Condon struggled through divorce and with anxiety yet found peace and strength when she attended a Divorce Recovery Group class in church; and when she received counsel from a Christian counselor.


She learned that one's perspectives and negative self talk could be changed , and that  one would then be able to heal.Then One has to focus on the Spiritual, Emotional, Physical, and Cognitive aspects, to find a balance.  With this knowledge then she was able to navigate through trauma, divorce, a blended family, special needs children and grandchildren; also the death of her father and soon afterwards-the learning that her mother suffered with Parkinson's Disease. Further, she experienced the empty nest; while continuing her education so as to be abreast of the latest updates in counseling. 

Glyndora Condon, M.S. M.F.T, L.P.C.; is listed in the National Collegiate Awards; received highest honors in three college institutions, honored as Magna Cume Laude, an Adult Scholar, and Psy-chi Award, the National Dean’s List, and the National President’s List; and has worked as a business woman, an assistant of nursing, a Director of Activities, as well as; has provided exercise and nutrition instruction for over 17 years. Glyndora views art and music as important tools of treatment.  


In addition she is married with 2 children after 6 surgeries, has two step sons, was a foster mother of special needs children and adults; has 9 grandchildren as of 2018, with one recovering from a major car accident and who is partially paralyzed. She began her journey into counseling in 1985 and incorporates all of her creative skills to individualize treatment with an eclectic approach for her clients. Glyndora's insight and empathy aids her to provide effective therapy. She continues her education annually to keep abreast of the latest treatments.

Glyndora chose to reach up and outward to provide guidance and support to others who are walking the journey of life. She blends her Christian faith, her strong empathy capacity, her leadership skills, her knowledge and wisdom, and her creative abilities with empirically tested tools to help others who are hurting, lost, or angry. She wants to give back what was provided to her. At this juncture of her life, she finds a grave need in her own home-town for counselors. She therefore is here instead of working in a metropolitan, higher paying position. She is here for YOU.

Generational Strength

Counselor: Kelly

Kelly L. Brownlow, MSSW

We are happy to welcome Kelly Brownlow to our team beginning in June 2019!  Educated at Tennessee Wesleyan University and the University of Tennessee in Knoxville, Kelly has over 10 years of experience working as a graduate-level counselor for children and families.  Kelly is experienced in providing individual and family counseling to youth and adults and has been trained in evidenced-based cognitive behavioral therapy as well as motivational interviewing.   Kelly will be pursuing her LCSW while working at Heal and Hope.

Kelly has had positive results assisting clients in the areas of depression, anxiety, suicidal ideation, self-mutilation, lack of motivation, anger, parenting, successful divorce/co-parenting, conflict resolution, goal-setting, and overall supportive counseling.  Kelly also has extensive experience working in the child welfare systems and has been a counselor to many children and families involved in foster care. 

A Lifelong resident of Cleveland, Kelly is the mother of two wonderful and active children who attend Bradley County Schools.  The family is actively involved in Scouts of America as well as First United Methodist Church.  When Kelly is not acting as a taxi-driver for her children she enjoys to garden, read, travel, and spend time with her family.  Kelly has a very warm and optimistic demeanor and is very excited to be a part of Heal and Hope in her hometown! 

Counselor: Candice
Candice will be licensed in August 2020; and presently holds a LPC-MHSP-T license.

Candice Milligan has a temporary LPC license and holds the credential of National Certified Counselor (NCC). She has a Masters in Marriage and Family Counseling from Capella University and has over 8 years of experience in helping finding solutions for families. Candice’s training consists of providing counseling to children and adolescents and their families through the art of play. Therapeutic play is where each child has a voice and a safe place to express themselves. Cognitive Behavioral therapy and Person Centered Therapy is used as guiding models.

Candice has additional training and experience in working with children ages 5-12 with anxiety, anger issues, trauma, divorce and behavioral issues. Her greatest reward as a therapist is seeing clients navigate life events through language and a development level they can understand. She believes children say through behavior what they can’t express with their mouth. Therapeutic play is a vehicle in which each child is encouraged to explore and work through the hard times.


Office Manager, Steve, with Glyndora

Glyndora Condon

Waiting room area

Glyndora's Office

NOW CERTIFIED:  To Provide Telehealth Medicine to clients! Please contact us to schedule your session today!

We also have our Domestic Violence Prevention/Anger Management, and Parenting Classes online during the Covid-19 virus!

Office: 423-790-4906, speak with Steve

Contact Us

1225 Wildwood Ave. SE, Suite C Cleveland, TN 37311  //  Email:, or

Phone: (423)-790-4906 or (423) 303-0472 (cell) // Fax: (423) 790-7074

Office ph: 423-790-4906. // Other counselors have their own mailboxes with healhopecounseling; check their bio's for address.

Disclaimer: Emails are not monitored 24/7 and therefore may take 24-48 hours for a response: Call in case of crisis to Counselor. If busy, call 911 or report to hospital for assessment.

Working Hours: Mon -Friday   |  Walk ins- Welcome! Week-ends and Special Holidays will be off

Glyndora Condon - Registered Therapy Provider

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