Contact Us

1225 Wildwood Ave. SE, Suite C Cleveland, TN 37311  //  Email:, or

Phone: (423)-790-4906 or (423) 303-0472 (cell) // Fax: (423) 790-7074

Office ph: 423-790-4906. // Other counselors have their own mailboxes with healhopecounseling; check their bio's for address.

Disclaimer: Emails are not monitored 24/7 and therefore may take 24-48 hours for a response: Call in case of crisis to Counselor. If busy, call 911 or report to hospital for assessment.

Working Hours: Mon -Friday   |  Walk ins- Welcome! Week-ends and Special Holidays will be off

Glyndora Condon - Registered Therapy Provider

© 2018 HealAndHopeCounselingServices Created By TheTrueMarketingAgency

Our Team of Licensed Therapists

Glyndora Condon, M.S. M.F.T, L.P.C.

Heal and Hope Counseling Services was inspired when Glyndora Condon struggled through divorce and with anxiety yet found peace and strength when she attended a Divorce Recovery Group class in church; and when she received counsel from a Christian counselor.


She learned that one's perspectives and negative self talk could be changed , and that  one would then be able to heal.Then One has to focus on the Spiritual, Emotional, Physical, and Cognitive aspects, to find a balance.  With this knowledge then she was able to navigate through trauma, divorce, a blended family, special needs children and grandchildren; also the death of her father and soon afterwards-the learning that her mother suffered with Parkinson's Disease. Further, she experienced the empty nest; while continuing her education so as to be abreast of the latest updates in counseling. 

Glyndora Condon, M.S. M.F.T, L.P.C.; is listed in the National Collegiate Awards; received highest honors in three college institutions, honored as Magna Cume Laude, an Adult Scholar, and Psy-chi Award, the National Dean’s List, and the National President’s List; and has worked as a business woman, an assistant of nursing, a Director of Activities, as well as; has provided exercise and nutrition instruction for over 17 years. Glyndora views art and music as important tools of treatment.  


In addition she is married with 2 children after 6 surgeries, has two step sons, was a foster mother of special needs children and adults; has 9 grandchildren as of 2018, with one recovering from a major car accident and who is partially paralyzed. She began her journey into counseling in 1985 and incorporates all of her creative skills to individualize treatment with an eclectic approach for her clients. Glyndora's insight and empathy aids her to provide effective therapy. She continues her education annually to keep abreast of the latest treatments.

Glyndora chose to reach up and outward to provide guidance and support to others who are walking the journey of life. She blends her Christian faith, her strong empathy capacity, her leadership skills, her knowledge and wisdom, and her creative abilities with empirically tested tools to help others who are hurting, lost, or angry. She wants to give back what was provided to her. At this juncture of her life, she finds a grave need in her own home-town for counselors. She therefore is here instead of working in a metropolitan, higher paying position. She is here for YOU.

Generational Strength

Introducing: Nephrology Social Worker: Virginia Winn-Cooper; LCSW

Bio: My Master in Social Work was earned at Barry University in Miami Florida. I have worked in a vast array of opportunities as I helped multiple types of people who were suffering. I began serving the community in 1992 as a Medical Social Worker, then moved to Geriatric Care Manager, finding a true joy working with the elderly population and thus, when I became licensed, I quickly applied to be in network to accept Medicare.  I am also in network with: 

  • Aetna

  • BlueCross and BlueShield

  • Cigna

  • Humana

  • Medicare

  • Optum


As I join with Heal and Hope Counseling Services, I am privy to several other insurance networks that they offer, and am working with impressive, compassionate, and skilled colleagues.


I have over 20 years of counseling experience,  and I work to assist those who have suffered loss,  leading Grief and Loss Groups with a passion to provide relief, and with those who have chronic pain issues to give them hope. 


Realizing how many are unable to drive, and many who are not mobile; I chose to also offer in-home counseling for those who are elderly and for those who are physically unable to access therapy. I have worked with those suffering with Alzheimer Disease, Families, and served as a Mental Health Screen-er, and as a Regional Outreach Coordinator. Most of my practice has been in-home but have provided outpatient within an office forum as well. My resume' includes working with the American Renal Associates, and as a Business Development Director. 

You may contact me to schedule your appointment to meet with me at phone: 941-209-8658. Or email to me at:


Or please send an email to: to my attention and I will be contact you to schedule an appointment. 

You can read more about me in Psychology Today should you wish to become more acquainted. I am eager to begin walking alongside you.






Introducing: Kelly Brownlow, MSSW

We are happy to welcome Kelly Brownlow to our team beginning in June 2019!  Educated at Tennessee Wesleyan University and the University of Tennessee in Knoxville, Kelly has over 10 years of experience working as a graduate-level counselor for children and families.  Kelly is experienced in providing individual and family counseling to youth and adults and has been trained in evidenced-based cognitive behavioral therapy as well as motivational interviewing.   Kelly will be pursuing her LCSW while working at Heal and Hope.

Kelly has had positive results assisting clients in the areas of depression, anxiety, suicidal ideation, self-mutilation, lack of motivation, anger, parenting, successful divorce/co-parenting, conflict resolution, goal-setting, and overall supportive counseling.  Kelly also has extensive experience working in the child welfare systems and has been a counselor to many children and families involved in foster care. 

A Lifelong resident of Cleveland, Kelly is the mother of two wonderful and active children who attend Bradley County Schools. 


The family is actively involved in Scouts of America as well as First United Methodist Church.  When Kelly is not acting as a taxi-driver for her children she enjoys to garden, read, travel, and spend time with her family.  Kelly has a very warm and optimistic demeanor and is very excited to be a part of Heal and Hope in her hometown! 

I am able to take BCBS, Bluecare, Cigna, Optum, UHC (commercial), Humana, Americhoice, Amerigroup, BlueCare, Cover Kids, TennCare Select, Multi-Plan, and like insurances due to the networks available to me from HHCS and HCA. We also have a sliding scale at HHCS. 

Hours: Determined as to needs of clients. 8:30-4 

Phone: 423-715-4212 or contact our office manager, Steve: 423-790-4906, Fax: 423-790-7074

Email: or





Introducing: Licensed Professional Counselor, Mental Health Specialist Provider, and Play Therapist: Candace Milligan; LPC-MHSP-T

Candice Milligan has a temporary LPC license and holds the credential of National Certified Counselor (NCC). She has a Masters in Marriage and Family Counseling from Capella University and has over 8 years of experience in helping finding solutions for families. Candice’s training consists of providing counseling to children and adolescents and their families through the art of play. Therapeutic play is where each child has a voice and a safe place to express themselves. Cognitive Behavioral therapy and Person Centered Therapy is used as guiding models.

Candice has additional training and experience in working with children ages 4-18 with anxiety, anger issues, trauma, divorce and behavioral issues. Her greatest reward as a therapist is seeing clients navigate life events through language and a development level they can understand. She believes children say through behavior what they can’t express with their mouth. Therapeutic play is a vehicle in which each child is encouraged to explore and work through the hard times.

We take BCBS, Cigna, UHC, Optum, Behavioral Health, EAP, Multiplan, Humana, and other insurances so please consult with our office manager to see if we are in network with your insurance. We also have a sliding scale for those who are uninsured. 

Phone: 423-645-5690 to schedule with me, or make sure to ask the office manager, Steve; 423-790-4906, to assign myself to your appointment if you feel that I am a good fit with you!


Or email me at: 

423-790-4906 Office

423-790-7074 Fax