Glyndora Condon MS MFT LPC CTMH CCTP CEMDRIA Brainspotting Practitioner, CIMHP, and Owner: I am a wife, mother, and grandmother with special needs children and grandchildren; and I have experienced many life traumatic events: rape, divorce, loss of my dad, abuse, infertility, and caretaker of my mother with Parkinson's Disease when providing respite for my sister who normally provides that service. I understand the dynamics of divorce, sharing custody issues of the children, and caring for those on the Spectrum, with ADD, With ADHD, and with birth defects. I have birth defects as well and my mobility confuses orthopedics who thought I should be in a wheelchair at the age of 18 but I am not. I take each of these issues and have learned that each have provided me with an immense amount of empathy and insight. I have learned to persevere and have grown strong despite the circumstances. It is important to utilize knowledge to help others as I walk with them through their journey. I am a versed in nutrition to improve the mental health of individuals and have 17 years of nutrition and exercise experience. In addition, I have been an entrepreneur for over 30 years, and am able to utilize these skills as I wrap around my client with every resource available to increase functional medical and overall health. I work with ages 5-100, and individualize treatment to each client. I also am certified as a Supervisor and gatekeeper of my counselors to ensure their quality of service to our clients as I have handpicked each one due to remarkable qualifications that drew me to them, so I would like to introduce you to each; since I am unable to take every client who calls in for me, so that clients can receive counseling with only a short wait which is very important to me. Further, I graduated from Grand Canyon University with a 4.0 GPA in 2012, and have multiple modalities and certificates that enrich my practice.
Meet our Office Manager, Steve
Steve formerly was a mechanical engineer and also managed Breezeway's Extended Stay Hotel, and now he is here orchestrating, organizing, and managing this office for our staff and Counselors to ensure HIPAA and all office details are correctly handled. To make an appointment or to speak about any billing issue then our clients are to contact: Steve@healhopecounseling.com, or call the Office: 423-790-4906 for his assistance.
Our receptionists: Lara Wright and Susan Owens
are our front office workers who will greet each client and ensure that the documentations, payment of services, and appointments are created and/ cancelled while working closely with the counselors who provide services per each client! Their kindness and ability to assist helps a client to feel more comfortable.
Masks are mandated for some of our Clinicians and at times; of the entire office and clients depending upon COVID or Flu, and like. We do carry masks but do ask each client to bring their own please. Also bring your driver's license, charge card, insurance card(s), and papers with you.
Meet our remarkable Counselors!
Counselor: Lakita Quarles M. A; M. S; LPS
Fear not, for I am with you; be not dismayed, for I am your God; I will strengthen you, I will help you, I will uphold you with my righteous right hand.
- Isaiah 41:10
Lakita is passionate about helping clients foster self-awareness and gain insight into their thoughts, feelings, and behaviors. She applies empathy and warmth along with laughter and a non-judgmental attitude regarding clients, which helps her clients to feel safe, while working through the issues together.
Lakita uses an integrative approach in providing counseling services while also offering art therapy to enhance the therapeutic process. She works well with ages 4 and above, with a empathy, compassionate spirit. She likes working in partnership with clients to utilize their strengths to help them sort out their challenges in their life. She has worked with individuals with PTSD, anxiety, depression, behavioral issues, and relational problems, as well with those with special needs.
Lakita attended UTK in Knoxville Tennessee and obtained her Masters in Science in Counseling with a specialty in Rehabilitation Counseling. She also obtained her Masters In Art in Business Administration with a specialty in Project Management from Grantham University. She has provided outpatient services in the area of case management; rehabilitation services; and counseling services over the past 10 years with a heart to serve. She has the license of Personal Support Services of Mental Health and Substance Abuse.
Lakita is married to her spouse of 14 years and has 2 children who live in the Cleveland Tennessee area. Her family is most important to her, as she works to help other families come together. In her free time, she enjoys traveling, music, spending time with family and being in Gods grace.
If you find that Lakita is a good fit for you-then please contact our office today.
Counselor, Amanda Teague LMSW
I received my MA in Social Work from Bournemouth University in the United Kingdom. Through great loss and physical health hardships, my training as a social worker has been one of my greatest tools to process hardships and create a life that I feel accomplished to have. I chose a path as a counselor because if I can support someone else to be able to do the same, it would be a source of great joy.
As a social worker in the UK, I spent time working with adults in domestic abuse, substance misuse and mental health. It was here that I learned to see the true strength of humanity; our resilience; and our capacity to heal. My passion is to support others towards a place of self-empowerment. We start exactly where you are and create a plan together that best serves your unique strengths, needs, and goals. I am trained and have experience using the following models CBT, Crisis Intervention, Strength Based Perspective, Task-Centered Practice, Solution-Focused Therapy, and Motivational Interviewing. I am open to and enjoy working with individuals from a variety of identities and spiritual paths. I have received specialize training in working with individuals in the military in addition to my own personal experience of having been a military spouse. I have also lived as a foreigner in another country for 7 years which has helped me be more familiar with systematic and cultural hardships.
Counselor: Cierra Cannaley MS MFT
I have recently graduated with a Masters of Science in Marriage and Family Therapy from Lee University. My style of therapy is individually attuned to each client and I practice with a systemic lens that allows me to walk with clients through their struggles from many angles. I have training and experience utilizing many modalities but hold the belief that no one modality can be used exclusively. In the therapy room I gravitate towards techniques from art therapy, narrative therapy, systemic family therapy, and emotions focused therapy. I am certified in Trauma Focused- Cognitive Behavioral Therapy and feel comfortable working through complex trauma.
I have worked with clients as young as 5 and as old as 50 ranging in struggles from anxiety to borderline personality disorder. I do not limit myself in terms of demographics as I have a deep passion simply to come alongside my clients as best I can no matter their age, phase of life, or diagnosis. I have experience working with couples in sex therapy, individuals working through generalized anxiety disorder and depression, children of divorce, teenagers with suicidal ideation, individuals on the autism spectrum, couples in pre-marital counseling, and individuals struggling with life transitions.
The decision to come to therapy and commit to the therapeutic process is often very difficult and I admire the strength it takes for clients to make this commitment. Through my systemic lens of therapy I look forward to creating a client-centered plan and environment to reach every person’s individual mental health goals.
Jacquelyn Williams, M.A. Addictions Counselor:
Jackie is our newest addition to HHCS. Jackie comes with a passion to help others who have become ensnared in the world of addictions since she knows first hand how crippling this is. She begins March 30, 2023. Her objective: As a highly organized and motivated individual, she is pursuing a career to help those who struggle with addiction with a craving now to learn the best tools and to gain the most knowledge while working towards her LADAC license. Her studies came from: 2020 Diploma, King University Bachelor of Science Magna Cum Laude, 2022 Diploma, Liberty University Master of Arts in Addiction Counseling. She graduate with high honors.
Jacquelyn Williams, MA in Addiction Counseling states: I am a recovering addict, who by the grace of God, has been clean and sober since August 2nd, 2015. After receiving treatment at Adult and Teen Challenge in Princeton, WV for 13 months, I returned to my hometown of Cleveland TN, and completed my Associate’s degree in psychology through Cleveland State Community College, my Bachelor's degree in Psychology through King University, and finally my Master of Arts in Addiction Counseling graduating with high distinction. I understand the struggle of addiction, after experiencing the devastating effects in my own life. I believe that God saved my life to help others who deal with this illness. Restoration is possible and a new life full of opportunities can be achieved by anyone who is tired of living a life of addiction. I have also dealt with debilitating mental health issues related to and sometimes cooccurring with addiction such as anxiety, depression, trauma, abuse, and shame. I believe that we need motivation for recovery.
I utilize motivational interviewing, positive psychology, and acceptance commitment therapy techniques to help clients identify their goals and motivational purpose in recovery. One of my favorite verses that helped me through my struggle, was Joel 2:25-26. “The Lord says, “I will give you back what you lost to the swarming locust, the hopping locust, the stripping locust, and the cutting locust. It was I who sent this great destroying army against you. Once again you will have all the food you want, and you will praise the Lord your God, who does these miracles for you. Never again will my people be disgraced.” With God’s grace and lots of work and processing, you can find peace again in a life free from drugs and alcohol. If you can imagine a better life, you can achieve a better life.
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