For scheduled appointments: Clients who are 10 minutes late may have to wait or be rescheduled. If this is the last appointment for the day, the therapist can opt to leave if the client is 10 minutes late. Missed appointments will result in a charge to client. 3 missed appointments will result in no further appointments but the client can walk in and be worked into the day's clientele. Clients are to give a 24 hour notice to cancel in order for the clinician to be able to fill the vacancy. Cancellations that occur with less notice may be subject to a missed appointment protocol. Please contact office if the weather is bad to ensure the office is open or closed.
Disclaimer: Emails are not monitored 24/7 and therefore may take 24-48 hours for a response: Call in case of crisis to Counselor. If busy, call 911 or report to hospital for assessment.